top of page

Terms & Conditions

Updated 10.10.2024

 

Welcome to Utility Switching Experts (USE). By using our website, located at www.utilityswitchingexperts.com, or any of the services provided by USE, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully, as they contain important information about your legal rights and obligations.

If you do not agree to these Terms, please refrain from using our website and services.

​

1. Definitions

  • “We,” “Our,” and “Us” refers to Utility Switching Experts (USE), the owner and operator of the website and services.

  • “You” refers to the user or viewer of our website and/or the individual utilizing our services.

  • “Service” refers to the utility comparison and switching services provided by USE, including but not limited to energy, broadband, insurance, and other utilities.

  • “Providers” refers to third-party utility companies that offer services such as energy, broadband, or insurance.

  • ​

2. Acceptance of Terms

By accessing or using the USE website and services, you agree to these Terms and Conditions, along with any other policies or guidelines posted on our website, such as our Privacy Policy and Cookie Policy.

These Terms apply to all visitors, users, and others who access or use our services. We reserve the right to amend these Terms at any time without notice. Your continued use of our website after changes have been made constitutes your acceptance of the new Terms.

​

3. Services Provided

USE provides comparison services for utilities such as energy, broadband, insurance, and others. Our role is to provide you with information to help you make informed decisions about switching utility providers. However, we are not responsible for the actual provision of the utilities by third-party providers.

  • We do not directly sell or supply any utilities.

  • All final agreements and contracts are made between you and the third-party providers.

  • The prices and offers displayed on our website are provided by third-party providers and are subject to change.

  • ​

4. Your Responsibilities

By using our services, you agree to:

  • Provide accurate, up-to-date information when filling out forms or requesting quotes.

  • Review the full details and terms of any offer from a utility provider before making a decision.

  • Ensure that your use of our services complies with applicable local, national, or international laws and regulations.

  • ​

5. Accuracy of Information

While we strive to ensure that all information on our website is accurate and up to date, we cannot guarantee that the information provided by third-party utility providers is completely accurate or current. Offers, prices, and terms are subject to change without notice. We recommend that you verify all information before making any decisions or entering into agreements with third-party providers.

USE cannot be held responsible for any errors, omissions, or inaccuracies on our website or in the information provided by utility providers.

​

6. Third-Party Providers

Our website may contain links to third-party websites or services that are not owned or controlled by USE. These third-party providers are responsible for their own products and services. We are not liable for any damages or disputes that arise from your interactions with these third-party providers.

By using our services, you acknowledge that USE has no control over the terms and conditions, privacy policies, or practices of any third-party providers. Any contract you enter into with a third-party provider is solely between you and that provider.

​

7. Limitation of Liability

To the fullest extent permitted by law, USE shall not be held liable for any damages, including but not limited to:

  • Loss of income, profits, or business opportunities.

  • Indirect or consequential loss or damage.

  • Any inaccuracies or errors in the information provided on our website.

  • Issues arising from your relationship with third-party providers.

  • Service interruptions, delays, or technical issues.

In no event shall our total liability exceed the amount paid by you for using our services, if any.

​

8. Intellectual Property

All content, logos, designs, text, and other intellectual property found on our website is the property of Utility Switching Experts (USE) or its licensors. You are granted a limited license to access and use the website for personal, non-commercial purposes.

You agree not to reproduce, distribute, modify, or create derivative works from any of the materials found on our website without our express written consent.

​

9. Privacy Policy

Your privacy is important to us. By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy. We encourage you to read our Privacy Policy to understand how we handle your personal data.

​

10. Cookies

Our website uses cookies to improve your user experience and track your preferences. For more information on how we use cookies and how you can control them, please refer to our Cookie Policy.

​

11. Termination

We reserve the right to terminate or suspend your access to our website and services at our sole discretion, without notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the services will cease immediately. Any provisions of these Terms that are intended to survive termination shall continue to apply after termination, including but not limited to intellectual property rights, disclaimers, and limitations of liability.

​

12. Governing Law

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

Any disputes related to these Terms shall be resolved in the courts of England and Wales.

​

13. Complaints and Disputes

If you have any complaints or disputes related to our services, we encourage you to contact us directly. We will make every effort to resolve your concerns in a timely and satisfactory manner.

In the event that a dispute cannot be resolved through direct communication, you may seek alternative dispute resolution or pursue legal action in accordance with applicable law.

​

14. Changes to Terms and Conditions

We may update or revise these Terms and Conditions from time to time to reflect changes in our services or legal requirements. The latest version of the Terms will always be available on our website. We recommend checking this page periodically to stay informed of any changes.

Your continued use of our services following any updates to these Terms constitutes your acceptance of the revised Terms.

​

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

bottom of page